Connecting devices with existing Sigfox connectivity

[EXPERTS ONLY]

You will get 20-days free access to IO Frog platform. After this evaluation period, you can buy a full access based on our price list.

Guideline:

  1. Register devices in IO Frog
  2. Create a new device type under backend.sigfox.com
  3. Setup custom callbacks (see details bellow).
  4. Register devices under backend.sigfox.com

Limitations: 

  • No automatic automatic device registration under backend.sigfox.com
  • You have to setup callbacks to I/O Frog platform yourself
  • Checking your connectivity contract conditions is outside our possibilities. We cannot provide consumption reports or backend details. 

Self-help guideline:

  1. Check callbacks setups, the URL, content type and body must be exactly same as in guideline.
  2. Check message history in backend.sigfox.com = device is sending messages to Sigfox network as expected.
  3. Check callback status in Messages in backend.sigfox.com. All statuses must be green = all messages from Sigfox network are being sent to IO Frog.
  4. Check downlink mode = callback in device type settings in backend.sigfox.com to ensure that devices can be updated via downlink.